Returns & Exchanges
Customer satisfaction is the utmost priority to us hence we will handle your online sales with extra care. In case of unforeseen circumstances such as the goods you order are damaged or faulty upon receipt, kindly report to us with Invoice No., Shipping AWB no. and photographic evidence of the damaged or faulty via firstname.lastname@example.org
Customer shall return goods at his/her own cost.
Upon confirmation of acceptance of exchange, please allow fourteen (14) days to arrange for delivery of goods.
Alternatively, you may contact our customer service at +603-51668168 Monday to Friday (excluding Public Holiday) from 10am to 5pm for assistance.
Goods sold are not refundable.
STRICTLY NO REFUNDS for any shipping & handling charges.